Last Revised: January 1, 2026 — Version 2.4
This privacy policy applies to all services offered by baji 99. By using the platform, you agree to the terms of this policy. If you have any questions, support@baji99.wineto get in touch.
1
Scope & Applicability
Baji 99 takes your privacy seriously. This Privacy Policy explains what information we collect when you use the baji 99 website, mobile app, or any of our other services — and why we collect it and how we handle it.
This policy has been drafted in accordance with applicable laws of Bangladesh and international data protection standards (GDPR). We believe data protection is not merely a legal obligation — it is an ethical commitment to our users. By using baji 99, you consent to the processing of your data as described in this policy.
"Personal information" refers to any data that can directly or indirectly identify you — such as your name, phone number, email address, national ID number, or IP address.
2
What Information We Collect
Information provided directly by you
- At registration: name, email, phone number, date of birth, address.
- For KYC verification: National ID / passport details.
- Payment: bKash / Nagad number, bank account details (encrypted).
- Support: chat messages, details of complaints.
- Surveys: your optional feedback and preferences.
Automatically collected information
- Device Information: browser type, operating system, device model.
- Network Information: IP address, type of internet connection.
- Usage Data: pages visited, time spent, buttons clicked.
- Transaction Data: betting history, deposit and withdrawal records.
- Cookies & Tracking: Session cookies, preference cookies (see §5 for details).
| Data Type |
Source |
Mandatory? |
Retention Period |
| Registration Information |
User |
Yes |
5 Years After Account Closure |
| KYC Documents |
User |
Yes |
7 years as required under AML regulations |
| Payment Information |
User |
Yes |
7 Years |
| Betting History |
Automatic |
Yes |
5 Years |
| Browsing data |
Automatic |
No |
90 Days |
| Marketing preferences |
User |
No |
Until consent is withdrawn |
3
Purpose of Data Use
Baji 99 uses your data only for specific and legitimate purposes. Each purpose has a defined legal basis.
- Service Delivery: Account management, delivery of betting services, and payment processing.
- Identity Verification: KYC process, age verification, and fraud prevention.
- Legal Obligations: Compliance with AML regulations and reporting to tax authorities.
- Security: Account security, fraud detection, and cyber attack prevention.
- Customer Support: Issue resolution and processing of user requests.
- Service Improvement: Analysing platform performance and testing new features.
- Marketing (with consent only): Sending information about offers, bonuses, and promotions.
- Responsible Gaming: Unusual betting patterns are identified and assistance is provided accordingly.
Our commitment: We will never use your information for any purpose beyond what is listed here. If we need to use it for a new purpose, we will seek your consent again.
4
Data Sharing & Third Parties
Baji 99 does not sell your personal data. However, limited data sharing with certain trusted third parties may be necessary to deliver our services.
Who We Share Your Information With
- Payment Processors: bKash, Nagad, Rocket — solely for processing transactions.
- KYC Partner: Identity verification service providers — for verification purposes only.
- IT Services: Cloud hosting and server maintenance — under strict confidentiality agreements.
- Legal Authorities: By order of courts, regulatory bodies, or government authorities.
Data Is Not Shared
- To advertising agencies.
- To competitor companies.
- To data brokers or information resellers.
- To any marketing company without your consent.
Note: When sharing data with third parties, we provide only the minimum information required. All third parties are required to comply with our privacy standards.
5
Cookie Policy
Cookies are small text files stored in your browser. baji 99 uses cookies for a number of purposes. Each cookie type and its purpose is described below:
Cookie Name
Type
Purpose
Duration
session_id
Required
Maintaining Login Sessions
Upon session end
lang_pref
Preferences
Remembering Language Preferences
1 Year
_ga
Analytics
User Statistics
2 Years
csrf_token
Required
Security Verification
Upon session end
mkt_consent
Marketing
Marketing consent records
1 Year
You can disable all cookies except essential ones through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
6
Data Storage & Security Measures
Baji 99 employs industry-leading technical and administrative safeguards to protect your information.
Technical Security
- Data stored with 256-bit AES encryption.
- Data transfer via TLS 1.3 protocol.
- Firewall and DDoS protection.
- Regular security audits and penetration testing.
- 24/7 security monitoring system.
Administrative Safeguards
- Only authorized employees are permitted to access personal data.
- All employees have signed confidentiality agreements.
- Regular employee training.
- Users will be notified within 72 hours in the event of a data breach.
In the event of a data breach: In the event of a data breach, we will notify affected users within 72 hours via email and in-app notification, and provide guidance on the steps they should take.
7
Your Rights
You have several important rights regarding your personal information, all of which baji 99 fully respects.
Right to Access Data
You may request to know what personal information we hold about you at any time. Submit a request to Support and we will provide the information within 30 days.
Right to Rectification
You may request corrections to any inaccurate or outdated information. We will update it promptly.
Right to Erasure
Where no legal obligation exists, you may request deletion of your information. Some data may need to be retained after account closure for legal compliance purposes.
Right to Restrict Processing
You may request that processing of your data be restricted for specific purposes — for example, you can opt out of marketing communications.
Right to Data Portability
You may request a copy of your personal data in a machine-readable format (CSV/JSON).
Right to Object
You may object to the processing of your data based on legitimate interests. You always have the right to opt out of direct marketing.
To exercise these rights, support@baji99.wineSend an email with the subject "Data Protection Request". We typically respond within 30 days.
8
Child Protection Policy
Baji 99 strictly prohibits providing services to anyone under 18. We never knowingly collect personal information from minors.
- Age verification is mandatory at registration.
- Age is verified through the KYC process.
- Any account found to belong to a minor will be suspended immediately.
- Any minor's data found to have been collected will be deleted immediately.
If you believe someone you know who is a minor is using baji 99, please immediately support@baji99.wineto let us know.
9
Policy Changes & Updates
Baji 99 reserves the right to update this privacy policy at any time. When changes are made:
- A notice will be sent to your registered email address before any significant changes take effect.
- A notification will be displayed on the platform.
- The date and a summary of changes will be included.
- Continued use of the platform after a new policy takes effect constitutes your acceptance of it.
Where there are material changes to the purpose of data collection, we will seek fresh consent. Previous versions of our privacy policy are available upon request from support.
10
Contact & Data Protection Officer
For any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Team:
- Email: support@baji99.wine (Subject: "Privacy Request")
- Live Chat: 24/7 live chat — log in to the platform.
- Response Time: General inquiries — 48 hours; Formal requests — 30 days.
Thank you for reading this Privacy Policy. baji 99 always respects your privacy and is committed to safeguarding your information with the utmost care. If you have further questions, please reach out to our FAQ page View or contact Support directly.