Baji 99 Terms & Conditions — Complete User Guide

1

General Terms & Applicability

Baji 99 is an internationally licensed online betting and gaming platform. These Terms & Conditions apply to the platform's website, mobile app, and all related services. By registering an account, logging in, or using any service on baji 99, you are deemed to have accepted all provisions of these Terms & Conditions.

Baji 99 reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. For significant changes, a notice will be sent to your registered email address.

2

Account Registration & Verification

Registration Eligibility

To register an account on baji 99, the following requirements must be met:

• You must be at least 18 (eighteen) years of age.
• Must be a resident of Bangladesh or an approved country.
• All information provided must be accurate and genuine.
• Only one account may be registered per person.
• Opening more than one account from the same device or IP address is strictly prohibited.

KYC Verification

Prior to withdrawals or transactions above a certain amount, baji 99 may require you to complete KYC (Know Your Customer) verification. This involves submitting a copy of your National ID (NID), passport, or driving licence. Providing false information during verification will result in account cancellation and all balances may be forfeited.

3

Deposits, Withdrawals & Payment Policy

Baji 99 accepts deposits and withdrawals via bKash, Nagad, Rocket, and major bank transfers. Cryptocurrency is also supported on a limited basis.

Withdrawal Terms

• Withdrawals must first be processed to the same payment method used for the original deposit.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• Additional verification is required for large withdrawals (৳50,000+).
• Suspicious transactions are reviewed in accordance with Anti-Money Laundering (AML) laws.
• Withdrawals cannot be cancelled once they are being processed.

4

Bonus, Promotions & Voucher Policy

Baji 99 offers a variety of bonuses — Welcome Bonus, Reload Bonus, Cashback, Free Bets, and Vouchers. Each bonus comes with specific terms that are clearly stated on the promotions page.

Wagering Requirements

Wagering means you must place a specified amount in bets before withdrawing a bonus. For example, a 15x wagering requirement on a ৳1,000 bonus means you need to wager ৳15,000.

• Only eligible games and bet odds as specified count toward wagering calculations.
• If wagering requirements are not met before the bonus expires, the bonus will be forfeited.
• Two deposit bonuses cannot be active at the same time.
• With free bets, the original stake is not returned — only the winnings are paid out.
• Baji 99 reserves the right to modify or cancel any bonus offer at any time.

5

Betting Rules & Restrictions

All bets placed on baji 99 are considered final — once confirmed, a bet cannot be cancelled unless the platform voids it under specific circumstances.

Bet Cancellation Circumstances

• If a match is cancelled or postponed, the bet is voided and the stake is refunded.
• If a bet is placed at incorrect odds due to a technical error, baji 99 reserves the right to correct or void that bet.
• If a match result is reversed, all affected bets will be updated accordingly.

Betting Limits

Maximum betting limits apply to each match and market. These limits may vary depending on the game type, match significance, and the user's betting history. baji 99 reserves the right to adjust any user's betting limits.

6

Prohibited Activities & Anti-Fraud Policy

The following activities are strictly prohibited on baji 99 and may result in account termination and legal action:

• Opening or operating multiple accounts.
• Bonus abuse or attempting to circumvent bonus terms.
• Placing bets using automated bots or software.
• Concealing knowledge of or involvement in match fixing.
• Payment fraud or unauthorized transactions.
• Attempting to breach the platform's security systems.
• Using the platform for money laundering or illegal financing.

7

Data Collection & Privacy

Baji 99 collects and processes users' personal information solely for service delivery, security assurance, and compliance with legal obligations. For details on data protection, please refer to our Privacy Policy View the page.

• Personal information is never sold to third parties.
• Marketing communications can be opted out of at any time.
• Even after account closure, data may be retained to meet legal obligations.
• Options to restrict cookie usage are available in your browser settings.

8

Responsible Gaming Policy

Baji 99 believes entertainment should always be enjoyable and within control. That's why responsible gaming is our top priority.

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limits: Set limits to prevent placing bets above a specified amount.
• Loss Limits: Your account is automatically locked once you reach a specified loss amount.
• Session Limits: Set a time limit for each gaming session.
• Cool-off Period: Take a break ranging from 24 hours up to 6 months.
• Self-Exclusion: Option to permanently close your account.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

9

Account Closure & Suspension

Baji 99 may suspend or close an account under the following circumstances:

• If evidence of a terms violation is found.
• KYC verification has not been completed.
• After extended inactivity (12 months+).
• By order of a court or regulatory authority.
• At the user's own request.

When an account is closed at the user's request, any valid balance will be refunded; however, bonuses with unfulfilled wagering requirements will be forfeited. Inactive accounts holding a balance may be subject to a monthly administration fee.

10

Dispute Resolution & Complaints Process

For any dispute or complaint, please contact our support team in the first instance. The support team will respond within 72 hours. If the matter is not resolved through support, you may file a formal complaint.

• Step 1: Contact support via live chat or email.
• Step 2: If no response is received within 72 hours, you may raise a formal complaint.
• Step 3: Review by the baji 99 management committee.
• Step 4: Independent third-party mediation is available if required.

11

Changes to Terms & Notice

Baji 99 reserves the right to modify these terms and conditions at any time. For significant changes:

• At least 7 days' advance notice will be sent to your registered email.
• A notice will be displayed on the platform's homepage.
• Continued use of the platform after the updated Terms & Conditions take effect confirms your acceptance.
• If the updated terms are unacceptable, users may close their account.

12

Contact & Support

If you have any questions or complaints regarding these terms or any baji 99 service, please contact us through the following:

• Live Chat: 24/7 Live Chat Support — Log in to the platform.
• Email: support@baji99.wine — Response within 72 hours.
• FAQ: For answers to common questions FAQ Page View.